Franchise Group
Effective Date: January 1, 2026
See Terms of Service Here: https://frangroup.com/terms-of-service/
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Franchise Group (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information:
• Name
• Email address
• Phone number
• Physical address (if provided)
• Payment information when you make a purchase or request services
• Opt-in records and timestamps for SMS and email communications
Non-Personal Information:
• IP address
• Browser type
• Device information
• Website usage patterns and analytics
• Cookies and similar technologies
Customer Communication:
• Records of inquiries and consultation requests
• Appointment details and preferences
• Service history and communication logs
2. How We Use Your Information
We use collected data for:
• Responding to franchise inquiries
• Scheduling and managing consultations
• Providing updates regarding franchise opportunities
• Sending SMS communications when consent is provided
• Sending marketing alerts when marketing consent is provided
• Processing transactions if applicable
• Improving website performance and security
• Maintaining compliance records of consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages from Franchise Group related to:
• Consultation follow-ups
• Appointment reminders
• Inquiry updates
• Exclusive territory alerts
• New brand launches
• Private investor webinar invitations
• Franchise opportunity updates
Opt-In & Consent
• You will only receive messages if you have explicitly opted in through our website forms.
• We maintain timestamped records of all opt-in actions.
• We comply with the Telephone Consumer Protection Act (TCPA) and applicable regulations.
Opt-Out Instructions
• You may cancel SMS notifications at any time by replying “STOP.”
• You will receive a confirmation message upon opting out.
• No further SMS messages will be sent unless you re-subscribe.
• Opt-out requests are processed immediately.
Message Frequency & Content
• Message frequency varies depending on your engagement with Franchise Group.
• Transactional messages relate to your inquiry or consultation.
• Marketing messages are only sent when specific marketing consent has been provided.
Help & Support
Reply “HELP” for assistance or contact us at:
Email: [email protected]
Phone: +1 478-952-1335
Customer support is available during normal business hours.
Carrier Information
• Message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• Supported carriers include AT&T, Verizon, T-Mobile, and most U.S. regional carriers.
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or SMS delivery providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information.
We may share information with:
Service Providers:
• Vendors assisting with payment processing, scheduling, CRM services, and SMS delivery
• Messaging providers solely for delivering messages you have consented to receive
All service providers are contractually obligated to maintain confidentiality and security.
Legal Compliance:
• When required by law
• In response to lawful requests or court orders
Business Transfers:
• In the event of merger, acquisition, or sale
All categories above exclude text messaging originator opt-in data and consent, except necessary SMS delivery providers.
5. Data Security
We maintain reasonable security measures including:
• Encryption of data in transit
• Secure authentication systems
• Access controls
• Periodic security reviews
No transmission method is 100% secure, but we use commercially reasonable safeguards.
6. Cookies & Tracking Technologies
We use cookies to:
• Analyze website traffic
• Improve user experience
• Enhance functionality
You may disable cookies in your browser settings.
7. Your Rights & Choices
You may:
• Access or update your information
• Request deletion of your data
• Unsubscribe from marketing emails
• Opt out of SMS by replying STOP
• Withdraw consent at any time
Contact us using the information below to exercise your rights.
8. Third-Party Links
Our website may contain links to third-party sites. This Privacy Policy applies only to information collected by Franchise Group.
9. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with the revised effective date.
10. Contact Us
Franchise Group
Cumming, GA
Phone: +1 478-952-1335
Email: [email protected]
Website: https://www.frangroup.com
By using our website and services, you consent to this Privacy Policy.
